FAQ

Creating your FirstTwo Account
If your new to patrol or have not used FirstTwo before, you need to create an account to get full access to the site/app and it's features.  From a desk...
Tue, Mar 9, 2021 at 6:41 AM
iPhone Voicemail Issues
The first thing to try is toggling Airport Mode in hopes that this forces your cellular provider to regain its signal. Go to the Settings app, switch Airpla...
Thu, Mar 11, 2021 at 5:08 AM
HUB/MINE Access - MCSO Access Package Instructions
Please reach out to TSU first so that we can ensure your Office 365 account is enabled to go through the following proccess. Request Access to the MCSO ...
Mon, Jun 14, 2021 at 8:45 AM
Court Portal Access
If you are new to the Sheriff’s Office since the go-live of the Court’s new system in June and need e-Portal access please email the Portal Admin at portala...
Wed, Sep 6, 2023 at 11:26 AM
County VPN Access
All users are required to fill out form. Form can be filled out and submitted online.  Form can be found here: https://marincounty.jotform.com/201767908710...
Tue, Jul 16, 2024 at 2:36 PM
Outlook on the Web Creating a New Signature
Outlook on the Web Creating a New Signature Click on the Gear Icon Click on Account Click on Signature Click on New Signature Enter yo...
Wed, Jul 30, 2025 at 10:40 AM
Accessing Outlook on the Web
Accessing Outlook on the Web Double click on the Outlook365 icon on your desktop to access Outlook on the Web or click on the following link https://outlo...
Tue, Aug 5, 2025 at 12:47 PM
Outlook on the Web Report Not Junk Email
Outlook on the Web Report Not Junk Email Click on Junk Email Right click on the email that is not junk > Click on Report > Click on Not Junk
Mon, Aug 4, 2025 at 3:54 PM
Apple Mobile IOS Native Mail Add Exchange Mail Account
Apple Mobile IOS Native Mail Adding Exchange Mail Account On the home screen select Settings 2.) Scroll down to Apps and select Apps       ...
Tue, Aug 5, 2025 at 9:07 AM
Apple Mobile IOS Native Mail Deleting Exchange Mail Account
Apple IOS Mobile Native Mail Deleting Exchange Mail Account On the home screen select Settings 2.) Scroll down to Apps and select Apps       ...
Tue, Aug 5, 2025 at 9:05 AM